SafeCard ID presents a new video demonstrating how to clean the card cleaning roller in the Evolis Dualys 3 ID card printer.

How to clean the card cleaning roller

1. Open the top cover.
2. Remove the print ribbon.
3. Remove the cleaning roller located under where the print ribbon was.
4. Wipe the roller with the wipes from your card cleaning kit. If no kit is available, use warm water and soap.
5. Remove dust and lint from the cleaning roller.
6. Replace the cleaning roller in the printer.
7. Replace the print ribbon.
8. Close the top cover.