Following is a question and answer from our technical support response team:

Question:

Infrequently, but enough to be a bother, my Evolis Quantum has flipped the image it was printing all by itself. Without doing anything technical to the printer, the image flips back by itself. The image flip seems to occur every 75 to 100 cards. What can we do to fix this problem.

Answer:

The first step we would recommend is to update your printer firmware and print driver for the proper operating system that you are using. Updated firmware and print drivers are available on the evolis website .

Test your print job again. If the problem persists, contact your solutions provider for support.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages. For a free consultation regarding what printer would be the best fit for your application, contact us toll free at 888-485-4696.