When cleaning the Evolis printer, it is recommended that you clean the printhead.  Following are the steps to take in this process:

1.  Turn off the printer by pressing the green light on the control panel.

2.  Open the printer cover.

3.  Take a new cleaning swab and press it in the middle until it clicks.

4.  Run the swab from left to right on the printhead for a short time.

5.  Close the printer cover.

6.  Wait about 2 minutes for the cleaner to evaporate.

7.  The printhead has been cleaned.