Following is a question received from our technical support response team:
Question:
Our Datacard SP35 Plus printer is printing faintly. Any ideas?
Answer:
It sounds like the printhead temperature needs to be increased in the print driver. This will enhance the color and density of the ribbon transfer to the card.
For additional information about the current SP35 Plus or other Datacard printer models, let our id card experts provide you with a free consultation.
Following is a question received from our technical support response team:
Question:
Our Datacard SP35 Plus printer provides us with constant ribbon breaks. We are printing with YMCKO print ribbon. The printer will only print about one in 50 cards correctly. The ribbon looks like it is stuck to the card when it breaks. Any ideas?
Answer:
Try the following steps:
1. Check the print head temperature to make sure that it is hot enough to transfer the ribbon to the card.
2. The surface of the PVC card may not be image compatible. Try another brand of card or opt to 60/40 composite cards for testing.
For additional information about the current Datacard printer models, let our id card experts provide you with a free consultation.